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CELESTIAL HELP

Error Codes

Search a code or describe what happened to see its meaning and what to do next. Share the error code with staff when you contact support.

You can paste the complete error notice. A code in that notice will be matched directly.

96 codes available

celerror-APP-001Staff applications

Staff application service unavailable

Celestial could not load or save the application. Staff may need to finish the private application storage setup.

What to do next

  1. Keep your draft in this browser and retry saving.
  2. Contact staff with this code; do not send private answers publicly.
  3. Please contact Celestial staff and share celerror-APP-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-APP-002Staff applications

Application answers need attention

Required answers or the 18+ confirmation are missing, or an answer exceeds the limit.

What to do next

  1. Complete required questions and confirm you are 18 or older.
  2. Keep each answer under 2,000 characters.
  3. Please contact Celestial staff and share celerror-APP-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-APP-003Staff applications

Application changed elsewhere

Another save, review, or role assignment changed this application. It was not overwritten.

What to do next

  1. Refresh the application before taking another action.
  2. For a failed save, review the recovered browser draft before submitting.
  3. Please contact Celestial staff and share celerror-APP-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-APP-004Staff applications

Linked accounts required for role setup

Staff role setup needs a verified Discord account in the server and a linked VRChat account in the group.

What to do next

  1. Link Discord and VRChat in Profile, and join the Celestial server and group.
  2. A manually entered Discord tag cannot be used for automated role assignment.
  3. Please contact Celestial staff and share celerror-APP-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-APP-005Staff applications

Discord staff role not assigned

The Discord role step could not complete or the bot is disabled.

What to do next

  1. Staff should check the bot’s Manage Roles permission and role hierarchy.
  2. Retry the incomplete assignment after correcting Discord access.
  3. Please contact Celestial staff and share celerror-APP-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-APP-006Staff applications

VRChat role setup needs attention

The selected VRChat group role is not mapped or could not be assigned.

What to do next

  1. The owner should select the exact group role in application role mappings.
  2. Check group membership and the service account’s role-assignment permissions.
  3. Please contact Celestial staff and share celerror-APP-006. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-APP-007Staff applications

Final owner approval required

Owner and Manager roles need approval from the designated owner account before any role is assigned.

What to do next

  1. Open the pending role request using the designated owner account.
  2. Wait for approval; retrying as another staff member cannot bypass this requirement.
  3. Please contact Celestial staff and share celerror-APP-007. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-APP-008Staff applications

VRChat staff group setup incomplete

The staff group invitation or matching Mod/Security role could not be completed.

What to do next

  1. Accept any pending staff group invitation in VRChat.
  2. Staff should check the exact staff-group role mappings and the integration account’s group invite/role permissions, then retry setup.
  3. Please contact Celestial staff and share celerror-APP-008. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-STAFF-001Staff clearance

Clearance storage unavailable

The private clearance change record could not be read or saved.

What to do next

  1. Do not repeat an update until its saved progress has been checked.
  2. The owner should verify the clearance storage setup in System Checks.
  3. Please contact Celestial staff and share celerror-STAFF-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-STAFF-002Staff clearance

Clearance changed or update already active

The account or saved clearance update changed while this page was open.

What to do next

  1. Refresh the member clearance controls.
  2. Retry an existing incomplete update instead of starting a different one. Later clearance changes supersede old application assignments.
  3. Please contact Celestial staff and share celerror-STAFF-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-STAFF-003Staff clearance

Clearance connection or mapping unavailable

Verified account links, exact role mappings, active group membership, or integration permissions could not be verified.

What to do next

  1. Check the member’s verified Discord and VRChat connections and main group membership.
  2. The owner should check mapped group roles, bot pause and group permissions before retrying.
  3. Please contact Celestial staff and share celerror-STAFF-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-STAFF-004Staff clearance

Clearance update incomplete

One or more connected clearance steps still need attention. Some earlier steps may already be saved.

What to do next

  1. Review the saved update in the staff member directory.
  2. Retry that update after resolving the reported connection or role permissions. Do not approve another application to work around it.
  3. Please contact Celestial staff and share celerror-STAFF-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-STAFF-005Staff clearance

Linked account security hold

A linked Discord or VRChat account changed. Saved clearance is preserved, but staff access and automatic role changes are on hold.

What to do next

  1. Contact the founder to review your linked accounts.
  2. Restore the original linked account, or ask the founder to remove obsolete access and review the exact new accounts.
  3. Please contact Celestial staff and share celerror-STAFF-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-STAFF-006Staff clearance

Account protection unavailable

The saved staff identity binding could not be verified. Privileged actions are blocked safely.

What to do next

  1. Contact staff and share this code.
  2. An owner should check the private staff identity lock configuration before retrying.
  3. Please contact Celestial staff and share celerror-STAFF-006. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-GEN-001General

Unexpected error

Celestial could not complete this request.

What to do next

  1. Refresh the page and try the action again once.
  2. Note which action you were taking and when the error appeared.
  3. Please contact Celestial staff and share celerror-GEN-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-GEN-404General

Page not found

The requested Celestial page could not be found.

What to do next

  1. Check the address or return to the Celestial menu.
  2. Open the page again from its current menu link.
  3. Please contact Celestial staff and share celerror-GEN-404. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-NET-001Network

Connection interrupted

The request could not reach Celestial or a connected service.

What to do next

  1. Check your internet connection.
  2. Wait a moment, refresh the page, and try again.
  3. Please contact Celestial staff and share celerror-NET-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-NET-002Network

Too many requests

Requests are temporarily limited to protect the service.

What to do next

  1. Wait at least a minute before trying again.
  2. Avoid repeated clicks or simultaneous requests.
  3. Please contact Celestial staff and share celerror-NET-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-001Authentication

Sign-in details not accepted

The email and password combination could not be verified.

What to do next

  1. Check your email address and password for typing errors.
  2. Use password reset if you cannot sign in.
  3. Please contact Celestial staff and share celerror-AUTH-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-002Authentication

Email address needs attention

An email address is missing, invalid, or unsuitable for this change.

What to do next

  1. Enter a complete email address, including its domain.
  2. For an email change, choose a different address that you can access.
  3. Please contact Celestial staff and share celerror-AUTH-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-003Authentication

Password requirements not met

The password is missing or does not meet the account requirements.

What to do next

  1. Use a password with at least 8 characters.
  2. Enter your current password when changing account security settings.
  3. Please contact Celestial staff and share celerror-AUTH-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-004Authentication

Sign-in session expired

The sign-in session or sign-in attempt is no longer valid.

What to do next

  1. Sign in again using a fresh attempt.
  2. Return to the action after signing in.
  3. Please contact Celestial staff and share celerror-AUTH-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-005Authentication

Password reset link expired

The password reset link could not be verified or has expired.

What to do next

  1. Request a new password reset email.
  2. Open the newest reset link and complete the reset promptly.
  3. Please contact Celestial staff and share celerror-AUTH-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-006Authentication

Password reset required

The account requires a password reset before it can continue.

What to do next

  1. Check your inbox and spam folder for the reset email.
  2. Choose a new password using the newest reset link.
  3. Please contact Celestial staff and share celerror-AUTH-006. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-007Authentication

Email verification needs attention

Email verification is required or the verification attempt could not finish.

What to do next

  1. Check the inbox and spam folder for your signup email.
  2. Use the newest verification code or request a fresh confirmation.
  3. Please contact Celestial staff and share celerror-AUTH-007. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-008Authentication

Account setup incomplete

The Celestial account profile is not ready to use.

What to do next

  1. Return to account setup and complete the requested fields.
  2. If setup still fails, record which step you reached.
  3. Please contact Celestial staff and share celerror-AUTH-008. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-009Authentication

Account already registered

An account already uses the supplied email address or registered name.

What to do next

  1. Try signing in with your existing Celestial account.
  2. Use password reset if you have forgotten its password.
  3. Please contact Celestial staff and share celerror-AUTH-009. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-010Authentication

Account service unavailable

An account, recovery, or authentication action could not be completed right now.

What to do next

  1. Wait a few minutes and retry the account action.
  2. Keep the current page open if you are completing account setup.
  3. Please contact Celestial staff and share celerror-AUTH-010. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-011Authentication

Sign-in required

You need a current Celestial sign-in session to use this action.

What to do next

  1. Sign in to your Celestial account.
  2. Return to the action and try again.
  3. Please contact Celestial staff and share celerror-AUTH-011. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-012Authentication

Passwords do not match

The new password and its confirmation are different.

What to do next

  1. Enter the same new password in both fields.
  2. Check for an extra space or typing error.
  3. Please contact Celestial staff and share celerror-AUTH-012. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-013Authentication

Two-factor verification required

Your account needs a second-factor check before continuing.

What to do next

  1. Enter the current code from your registered authenticator.
  2. Use another registered authenticator if your usual device is unavailable.
  3. Please contact Celestial staff and share celerror-AUTH-013. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-014Authentication

Authenticator code not accepted

The authenticator code is invalid or has expired.

What to do next

  1. Enter the newest six-digit code for your Celestial account.
  2. Check that your device uses automatic date and time, then try once more.
  3. Please contact Celestial staff and share celerror-AUTH-014. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-015Authentication

Two-factor service unavailable

Celestial could not complete the two-factor authentication request.

What to do next

  1. Keep the page open and try again after a short wait.
  2. Contact staff if the problem continues; never share an authenticator code or setup key.
  3. Please contact Celestial staff and share celerror-AUTH-015. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-016Authentication

Authenticator setup needs attention

The selected authenticator or setup request is not valid.

What to do next

  1. Reload your security settings and select your own authenticator.
  2. Cancel an unfinished setup before adding another authenticator.
  3. Please contact Celestial staff and share celerror-AUTH-016. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-017Authentication

Backup code attempts temporarily limited

Too many unsuccessful recovery-code attempts were made.

What to do next

  1. Wait before trying again, or use your authenticator.
  2. Never share backup codes with staff or anyone else.
  3. Please contact Celestial staff and share celerror-AUTH-017. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AUTH-018Authentication

Backup codes unavailable

The authentication service could not create backup codes. Recovery-code support may need to be enabled by the site owner.

What to do next

  1. Keep your authenticator and a backup device available.
  2. Contact staff with this error code, not your authenticator or backup codes.
  3. Please contact Celestial staff and share celerror-AUTH-018. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PASS-001Passkeys

Passkey site mismatch

A passkey cannot be used from the current site address.

What to do next

  1. Open Celestial using its official site link.
  2. Retry the passkey action from that address.
  3. Please contact Celestial staff and share celerror-PASS-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PASS-002Passkeys

Passkey device check incomplete

The browser or device did not complete the passkey request.

What to do next

  1. Check that your device has a passkey or screen-lock method available.
  2. Retry and complete the device prompt, or use another available sign-in method.
  3. Please contact Celestial staff and share celerror-PASS-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PASS-003Passkeys

Passkey service unavailable

The passkey action could not be completed right now.

What to do next

  1. Refresh Celestial and retry the passkey action.
  2. Use another available sign-in method while staff investigate.
  3. Please contact Celestial staff and share celerror-PASS-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-ACCESS-001Access

Permission required

Your current account does not have permission for this action.

What to do next

  1. Check that you are signed in to the intended account.
  2. Ask staff to review whether you should have access to this tool.
  3. Please contact Celestial staff and share celerror-ACCESS-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-ACCESS-002Access

Owner action required

This action is restricted to the Celestial owner or protects the owner account.

What to do next

  1. Ask the Celestial owner to review the requested action.
  2. Use the tools available to your own role.
  3. Please contact Celestial staff and share celerror-ACCESS-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-ACCESS-003Access

Account access restricted

An account restriction prevents this action.

What to do next

  1. Review any restriction notice shown in your account.
  2. Use Appeal if it is available and you want the restriction reviewed.
  3. Please contact Celestial staff and share celerror-ACCESS-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VERIFY-001Discord

Verification needs sign-in

A signed-in Celestial account is required to verify.

What to do next

  1. Sign in to your existing Celestial account first.
  2. Return to the verification page and connect your own accounts.
  3. Please contact Celestial staff and share celerror-VERIFY-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VERIFY-002Discord

Both account links are required

Discord authorization and a verified VRChat account must both be linked.

What to do next

  1. Complete Discord authorization, then the VRChat linking steps.
  2. A typed Discord name tag is not account ownership verification.
  3. Please contact Celestial staff and share celerror-VERIFY-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VERIFY-003Discord

Account link already claimed

One of the selected accounts is linked to or reserved by another Celestial profile.

What to do next

  1. Sign in to your original Celestial account.
  2. Contact staff before moving an account link.
  3. Please contact Celestial staff and share celerror-VERIFY-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VERIFY-004Discord

Discord verification not confirmed

The server role, bot permissions, or Discord response could not be confirmed.

What to do next

  1. Make sure you have joined the Celestial Discord server.
  2. Contact staff with this code; the bot needs the correct role hierarchy and channel access.
  3. Please contact Celestial staff and share celerror-VERIFY-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VERIFY-005Discord

Finish Discord server screening

Discord still marks the member as waiting for its server rules screening.

What to do next

  1. Open Celestial in Discord and complete the server rules screening.
  2. Return here and complete verification.
  3. Please contact Celestial staff and share celerror-VERIFY-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VERIFY-006Discord

Verification temporarily paused

Verification is paused by maintenance or the saved Discord bot controls.

What to do next

  1. Check System Checks and try again when maintenance ends.
  2. Staff can review the saved bot settings.
  3. Please contact Celestial staff and share celerror-VERIFY-006. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VERIFY-007Discord

Verification already running

Another verification attempt is still awaiting confirmation.

What to do next

  1. Wait 90 seconds before another attempt.
  2. Check the verification page before retrying; do not repeatedly click Complete.
  3. Please contact Celestial staff and share celerror-VERIFY-007. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-001VRChat

VRChat request cooldown

VRChat searches or verification attempts are temporarily limited.

What to do next

  1. Wait at least a minute before searching or verifying again.
  2. Send one request at a time.
  3. Please contact Celestial staff and share celerror-VRC-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-002VRChat

VRChat verification service needs attention

The VRChat verification service could not complete its authenticator check.

What to do next

  1. Wait a moment and retry the VRChat action.
  2. Staff can review the verification service; do not send anyone an authenticator code or secret.
  3. Please contact Celestial staff and share celerror-VRC-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-003VRChat

VRChat bio code not found

The current linking code was not found in the selected VRChat account bio.

What to do next

  1. Copy the current linking code into the selected account’s VRChat bio and save it.
  2. Wait a moment for the public profile to update, then verify again.
  3. Please contact Celestial staff and share celerror-VRC-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-004VRChat

Select a VRChat account

A valid VRChat account must be selected before continuing.

What to do next

  1. Search for the VRChat display name.
  2. Select the matching account from the results before continuing.
  3. Please contact Celestial staff and share celerror-VRC-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-005VRChat

VRChat account already linked

The selected VRChat account already has a link that prevents this action.

What to do next

  1. Review the VRChat account currently linked in your profile.
  2. Ask staff to review an unexpected link before changing it.
  3. Please contact Celestial staff and share celerror-VRC-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-006VRChat

VRChat linking code expired

The VRChat linking code is missing or no longer current.

What to do next

  1. Generate a new linking code.
  2. Save the new code in your VRChat bio and verify before it expires.
  3. Please contact Celestial staff and share celerror-VRC-006. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-007VRChat

VRChat account not found

The requested VRChat account or public profile could not be found.

What to do next

  1. Check the exact VRChat display name.
  2. Search again and select the matching public account.
  3. Please contact Celestial staff and share celerror-VRC-007. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-008VRChat

VRChat name needs attention

The VRChat name is missing, invalid, or different from the current linking attempt.

What to do next

  1. Enter the exact VRChat display name using 2–40 characters.
  2. Use the same selected account throughout the linking attempt.
  3. Please contact Celestial staff and share celerror-VRC-008. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-009VRChat

VRChat linking unavailable

The VRChat search, profile, or linking action could not be completed.

What to do next

  1. Wait a few minutes and retry the action.
  2. Check that the selected VRChat account is still the one you intend to link.
  3. Please contact Celestial staff and share celerror-VRC-009. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-010VRChat

VRChat group action incomplete

The VRChat group view or management action could not be completed.

What to do next

  1. Reload the group view and review its current state before retrying.
  2. If changing a group, select the intended account or record again.
  3. Please contact Celestial staff and share celerror-VRC-010. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-011VRChat

VRChat account link required

A current VRChat account link is required for this profile action.

What to do next

  1. Open Profile and link your VRChat account.
  2. Complete bio verification before refreshing the linked profile.
  3. Please contact Celestial staff and share celerror-VRC-011. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-VRC-012VRChat

Manual verification needs a fresh review

The selected member, account link, or public VRChat profile changed after the owner reviewed it.

What to do next

  1. Open Staff Area → Manual Verify and review the current member and VRChat account again.
  2. Confirm ownership again before saving. Do not repeatedly submit an old confirmation.
  3. Please contact Celestial staff and share celerror-VRC-012. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PAT-001Patreon

Patreon connection link expired

The Patreon connection attempt is invalid, expired, or no longer current.

What to do next

  1. Return to Celestial and start a new Patreon connection.
  2. Complete the new connection promptly in the same browser.
  3. Please contact Celestial staff and share celerror-PAT-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PAT-002Patreon

Patreon authorization incomplete

Patreon did not accept the authorization needed to complete the connection.

What to do next

  1. Start a new Patreon connection from Celestial.
  2. Review and complete the Patreon approval prompt.
  3. Please contact Celestial staff and share celerror-PAT-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PAT-003Patreon

Patreon action incomplete

The Patreon connection, membership check, or settings action could not finish.

What to do next

  1. Refresh Celestial and check the current Patreon status.
  2. Retry the intended Patreon action after a short wait.
  3. Please contact Celestial staff and share celerror-PAT-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PAT-004Patreon

Patreon service unavailable

The Patreon connection service is not available right now.

What to do next

  1. Wait a few minutes and try again.
  2. Staff can review availability if the connection still fails.
  3. Please contact Celestial staff and share celerror-PAT-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PAT-005Patreon

Patreon appearance perk unavailable

This appearance benefit requires an active paid membership or owner-granted complimentary access, plus an enabled benefit.

What to do next

  1. Check your Patreon benefits in Profile.
  2. Contact staff if your paid membership or complimentary benefit is not recognized.
  3. Please contact Celestial staff and share celerror-PAT-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PAT-006Patreon

Patreon colors need more contrast

The selected colors would make card text difficult to read.

What to do next

  1. Choose a darker card background and a lighter tag color.
  2. Use the appearance preview, or restore the default colors.
  3. Please contact Celestial staff and share celerror-PAT-006. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-PAT-007Patreon

Appearance image could not load

The selected background or name-fill image could not be displayed.

What to do next

  1. Upload a PNG, JPEG, or WebP image again, or choose a working public HTTPS image link.
  2. Wait for the preview to load before confirming your appearance.
  3. Please contact Celestial staff and share celerror-PAT-007. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-SUP-001Support

Support action incomplete

The support inbox or support message action could not finish.

What to do next

  1. Check your sign-in session and reopen Support.
  2. Retry once and check whether your message was saved before sending it again.
  3. Please contact Celestial staff and share celerror-SUP-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-SUP-002Support

Support request unavailable

The selected support request is no longer available.

What to do next

  1. Reload the Support Inbox and select a current request.
  2. If you still need help, open a new support request.
  3. Please contact Celestial staff and share celerror-SUP-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-AI-001AI

Lethal unavailable

Lethal could not complete the assistant reply right now.

What to do next

  1. Wait a moment and try your question again.
  2. Use Contact support if you need help from a person.
  3. Please contact Celestial staff and share celerror-AI-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-DATA-001Data

Portal data unavailable

Celestial could not read or save the data needed for this action.

What to do next

  1. Wait a moment and reload the page.
  2. Review the current record before retrying a save or deletion.
  3. Please contact Celestial staff and share celerror-DATA-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-UPLOAD-001Uploads

Image does not meet upload requirements

The selected profile image is empty, too large, or in an unsupported format.

What to do next

  1. Choose a PNG, JPEG, or WebP image.
  2. Make sure the image is no larger than 10 MB.
  3. Please contact Celestial staff and share celerror-UPLOAD-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-UPLOAD-002Uploads

Image upload incomplete

The profile image could not be uploaded or saved.

What to do next

  1. Choose the image again and retry once.
  2. Check that the image meets the displayed size and format requirements.
  3. Please contact Celestial staff and share celerror-UPLOAD-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-FORM-001Forms

Confirmation required

The required confirmation for this action is missing or does not match.

What to do next

  1. Review the action and the confirmation phrase shown beside it.
  2. Enter the phrase exactly, then submit again if you still intend the action.
  3. Please contact Celestial staff and share celerror-FORM-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-FORM-002Forms

Form fields need attention

A required field, selection, or value is missing or invalid.

What to do next

  1. Review the form labels and complete every required field.
  2. Check the stated length, format, and selection requirements before submitting.
  3. Please contact Celestial staff and share celerror-FORM-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-FORM-003Forms

Action not supported

The requested action or view is not supported.

What to do next

  1. Refresh Celestial and open the tool from the current menu.
  2. Use the action buttons provided by the page.
  3. Please contact Celestial staff and share celerror-FORM-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-REPORT-001Reports and appeals

No ban available to appeal

The current account has no active ban that can be appealed through this form.

What to do next

  1. Check that you are signed in to the account you intended to appeal for.
  2. Contact support if you need help with another moderation concern.
  3. Please contact Celestial staff and share celerror-REPORT-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-REPORT-002Reports and appeals

Report or appeal incomplete

The report or appeal could not be submitted or updated.

What to do next

  1. Review the required details and evidence fields.
  2. Check the current submission list before trying to send it again.
  3. Please contact Celestial staff and share celerror-REPORT-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-REPORT-003Reports and appeals

VRChat report target needs verification

This report is not connected to a verified VRChat account ID.

What to do next

  1. In Staff Area, open the report and search for the exact VRChat account.
  2. Confirm the selected account before using any group action.
  3. Please contact Celestial staff and share celerror-REPORT-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-REPORT-004Reports and appeals

Temporary group ban expiry is not ready

The automatic expiry worker is not reporting a recent healthy run, so temporary VRChat group bans are disabled.

What to do next

  1. Ask the site owner to configure the Supabase one-minute expiry schedule.
  2. Wait until Report Review shows Automatic expiry is online before trying again.
  3. Please contact Celestial staff and share celerror-REPORT-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-REPORT-005Reports and appeals

VRChat group action needs owner review

Celestial could not safely confirm the current group-ban state or the result of a moderation request.

What to do next

  1. Do not retry the action.
  2. Ask an owner to inspect the report and the current VRChat group state.
  3. Please contact Celestial staff and share celerror-REPORT-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-SYS-001System status

System check unavailable

The Celestial system status check could not be completed.

What to do next

  1. Wait a moment and run the check again.
  2. Use the latest available status information while staff review the problem.
  3. Please contact Celestial staff and share celerror-SYS-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-SYS-002System status

System history unavailable

The system issue history could not be loaded or saved.

What to do next

  1. Reload the System Checks page after a short wait.
  2. Keep a note of any issue you were trying to review or record.
  3. Please contact Celestial staff and share celerror-SYS-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-SYS-003System status

Provider status unknown

An official hosting or database provider status feed could not be verified. This is not confirmation of a service outage.

What to do next

  1. Refresh System Checks after a short wait.
  2. Check the official provider status page and Celestial’s own service checks separately.
  3. Please contact Celestial staff and share celerror-SYS-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-SYS-004System status

Provider-reported service issue

An external service provider reported a provider-wide service disruption. Celestial may not be affected by the reported issue.

What to do next

  1. Open the official provider status page for current incident information.
  2. Review Celestial’s data and sign-in checks to see whether this website is affected.
  3. Please contact Celestial staff and share celerror-SYS-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-DISCORD-001Discord

Discord action incomplete

The Discord connection or requested Discord action could not be completed.

What to do next

  1. Check the Discord link shown in your Celestial profile.
  2. For private messages, check Discord message permissions and Message Requests.
  3. Please contact Celestial staff and share celerror-DISCORD-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-DISCORD-002Discord

Discord account linking disabled

The account service is not currently allowing a Discord identity to be linked to an existing account.

What to do next

  1. Ask the owner to check the account service’s manual identity linking setting.
  2. Do not create a second Celestial account to work around this problem.
  3. Please contact Celestial staff and share celerror-DISCORD-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-DISCORD-003Discord

Discord account connection conflict

The Discord identity belongs to another account, or the signed-in account changed during connection.

What to do next

  1. Sign in to the Celestial account you want to connect.
  2. Check which Discord account is selected, then contact staff if it is already connected elsewhere.
  3. Please contact Celestial staff and share celerror-DISCORD-003. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-DISCORD-004Discord

Discord sign-in provider unavailable

The account service’s Discord sign-in provider is disabled or unavailable.

What to do next

  1. Ask the owner to check the Discord sign-in provider configuration.
  2. Use your existing alternate sign-in method if you have one.
  3. Please contact Celestial staff and share celerror-DISCORD-004. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-DISCORD-005Discord

Discord is your only sign-in method

Discord cannot be removed while it is the account’s only sign-in identity.

What to do next

  1. Keep Discord connected so you do not lose access.
  2. Contact staff for help setting up another supported sign-in method before unlinking.
  3. Please contact Celestial staff and share celerror-DISCORD-005. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-DISCORD-006Discord

No verified Discord identity found

The account service did not return a valid connected Discord identity to refresh.

What to do next

  1. Use Link Discord from your profile to connect your own Discord account.
  2. An owner-added name tag is not a Discord sign-in identity or bot connection.
  3. Please contact Celestial staff and share celerror-DISCORD-006. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-NOTIFY-001Notifications

Device notifications blocked

The browser has not allowed device notifications for Celestial.

What to do next

  1. Open your browser’s site settings and allow notifications for Celestial.
  2. Reload Celestial after changing the permission.
  3. Please contact Celestial staff and share celerror-NOTIFY-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-NOTIFY-002Notifications

Device notifications unsupported

This browser does not support the device notifications used by Celestial.

What to do next

  1. Use a browser that supports device notifications.
  2. You can still read updates in the portal notification center.
  3. Please contact Celestial staff and share celerror-NOTIFY-002. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-MAINT-001Maintenance

Maintenance action unavailable

A maintenance or service-status update could not finish, or Celestial is temporarily under maintenance.

What to do next

  1. Check the current maintenance notice and system status.
  2. Wait for an update or retry the authorized maintenance action after a short wait.
  3. Please contact Celestial staff and share celerror-MAINT-001. Never send passwords, sign-in codes, or private keys.
Link to this code
celerror-MAINT-002Maintenance

Maintenance settings changed

Another authorized action changed maintenance while your page was open.

What to do next

  1. Reload the saved maintenance settings.
  2. Review the latest settings before confirming your change again.
  3. Please contact Celestial staff and share celerror-MAINT-002. Never send passwords, sign-in codes, or private keys.
Link to this code
Error Codes | Celestial System